Guest Books, Wedding Planners and Vow Books From order date to receiving your item takes about 2-3 weeks. If your wedding date is 3 weeks or less away, please contact us before placing an order, with your location and required date.
Stamps From order date to receiving your item takes about 4-6 business days
Where does my item come from
Guest Books, Wedding Planners and Vow Books Your books are designed by us in Adelaide, Australia, and made and shipped by our printing partners in the USA
Stamps Your stamps are designed by us in Adelaide, Australia, and made and shipped by our partners in Melbourne, Australia
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs as these are beyond our control. Customs and import taxes depend on the country you live in and it is best to check with your country's customs.
Do you ship to P.O. Boxes?
No, we only ship to street addresses.
Do you ship world-wide?
Yes, we do! The delivery times under the "When will I receive my item" section are valid worldwide.
We also get contacted through our social media platforms, but you will receive a much faster response through email.
When can I expect a reply?
We try our best to reply to you within 1 business day.
During peak seasons and holiday seasons when we get a lot of emails, it might take us a little longer to get back to you. We thank you for your understanding during these times.
Can we talk over the phone?
We ask that all enquires be sent through email. We are an online only business and email is our number 1 priority. We do find that all issues can be sorted out over email.
We prefer email communications because you can show us exactly what design you want, as well as your colour scheme. We can also show you our work easily. Email can also serve as a written reference that we can refer back to, so that we do not miss any little details.